& Return Policy
If you need help with your order, or have a question, please
contact Flavrz at 978.283.0346 or firstname.lastname@example.org
Cancellations are accepted on orders prior to shipping.
All unopened items may be returned for a full refund within 30
calendar days of receipt (with return authorization), at the
If there is a problem with the product that you receive, please
email us within 7 days of receipt of your order and please make
sure to include the following:
- Your name
- Your address
- Your email address
- Your order confirmation number
- The reason for your return
- Whether you would like a refund or an exchange
On receipt of your email, we will send an email back to you with
a return code. We cannot apply credit to your account if the item
that you return does not have a return code with it.
After you receive your return code, please wrap your package
securely, and enclose a copy of the email that we send you with the
return code. Items must be returned within 7 days of receipt of
your return code.
We recommend that you return your package via UPS or insured U.S.
mail for your protection. We do not refund shipping costs except in
the event of a product defect or other authorized reason. If you
chose a refund rather than an exchange, the full purchase price for
the merchandise in your order will be credited to the same form of
payment used for the original purchase. Please allow 1-2 billing
cycles for the refund credit to appear on your statement.